The Role “Chief Digital Officer (CDO)” in Public Municipalities—The Conceptual Effect of a Functional Profile for Successful Transformation

The objectives of this study are to demonstrate the effect a function called ‘Chief Digital Office’ as responsible positioning digitization at C-level. This is intended show both importance measures and change projects with methodical approach in cross-sectional tasks for strategic work. previous work shows different functional layouts individual responsibilities without conceptual foundations implementation digital strategies. To provide first contribution common framework CDOs, basic concept public administration based on municipalities be launched. results lead statements about optimization potentials status survey German municipalities: “Digital Vorangehen [Leading way digitally] (2020)”. In particular, includes development holistic agenda, use future technologies mindset innovative solutions internal service provision outward-looking services. value lies contributing establishment ‘Public Transformation Governance’ transfer fundamental standardization action strands into profile.